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Susan Ferguson
21:58 16 Jun 23
Absolutely superior customer service! Mr. J. Simpson arrived at out home to help us with our flooded basement within hrs and then started the job immediately. Due to my cancer and my husband recovering from spinal surgery, I was very concerned about dealing with our insurance co. and the paperwork that needed to be done. Mr. Simpson offered all the services that we needed and agreed to step-in and work directly with our insurance company for us thus relieving all of our stress!Then the extraction process began! Mr. Simpson was a phenomenal work horse! He would start early morning and go full tilt boogy until late in the evening and all the while maintaining a positive and supportive attitude! He answered at least a hundred questions while also calming our concerns over and over. We removed at least 80 gallons of water and he looked over all rooms; painted areas, possible losses, and safety concerns while documenting everything for the insurance rep to review and process. Just a fantastic experience all the way around. This company has definitely set the bar for other state premier companies to work towards!But I will always come back to KS Water and Fire Restoration and more specifically their wonderful staff and business finese. Sincerely,Susan
Jo Ann Vega
21:16 09 May 23
This company is amazing their bid was under the other companies I had come out. I had a sewer backup from a pipe bursting. The smell was awful and there was sewerage water all over my basement. After it dried I was concerned about the health risk from the sewage. The only company to address my concerns was this one. Jeremy addressed my concerns by him having to wear protective gear to clean and using air scrubbers to remove oder and harmful pollutants. I will tell anyone with any restoration issues with water cleanup this is the company they need. I am sure that they give their best with fire and other problems also. You can not go wrong with them. Give them a try you will understand my referral after you meet them. Thanks again, Kansas Water & Fire Restoration.
Mike Shaughnessy
21:28 01 May 23
Jeremy, that did our clean up after a sewer back-up, did a very good and thorough job. He was also very pleasant and professional. There were no surprises since the final bill matched the original estimate.
Terri Vining
20:45 16 Apr 23
The service was excellent!I was initially a little hesitant to call this company because they didn’t have many reviews.As soon as I talked to them they put all of my fears to rest! The service and quality they provided is unmatched!They were responsive, caring and highly professional.If you have water, fire, smoke or wind damage I highly recommend Kansas Water and Fire Restoration!
